I recently purchased a couple of 3 seater sofas from DFS. That sentence implies that this was a casual purchase, but actually this was probably the most exciting thing to happen to me for about 6 months. I had been BEGGING my husband to let me have new sofas as I was so sick of my old one, but I did have my doubts about DFS. I do see the occasional moan on Twitter, and the constant "DFS Sale" adverts can be a bit unsettling, but I honestly have to say that I am SO HAPPY with the sofas.
I bought 2 of the 3-seater sofas from the Revive range, both for the living room. I bought them in cream with the view to accessorizing them with a few throws and cushions. I got the sofas on finance via the DFS website which meant that they were totally interest free (why don't more companies offer this?!) and I was given an estimated delivery date as soon I had signed the finance agreement online (which took minutes and was super simple).
The store phoned me around 10 days later to let me know that the sofas were finished (they are made to order rather than being pre-made and stored in a damp warehouse for months) and to confirm a delivery date. And do you know what? THE DELIVERY ARRIVED ON THE CONFIRMED DELIVERY DATE! The delivery team was totally amazing and very clean. I was petrified that I would end up with scratches on the wall and mud traipsed through the house but the delivery guys were very polite and put down sheets to avoid making any mess at all. They fully assembled the sofas and treated them very well, and they took away all of the packaging after carefully unpacking them.